Pricing
Straightforward pricing for businesses that want reliable infrastructure without the enterprise markup.
Three independent service lines — choose one, two, or all three based on your needs. Infrastructure covers server and network monitoring. MSP Services is a full outsourced IT department for your team. AI & RAG deploys private AI on your own hardware.
Select a service line:
Starter
For small teams getting started
Best for: solo founders or teams with 1–5 servers or cloud resources
- Up to 5 monitored services
- Uptime monitoring and alerts
- Monthly infrastructure review
- Email support (next business day)
- Basic backup management
- 1 hour/month consulting included
Professional
For growing businesses
Best for: businesses with 5–20 services that need hands-off management
- Up to 20 monitored services
- 24/7 monitoring with Grafana dashboards
- Weekly infrastructure reviews
- Priority support (4-hour response)
- Automated backup and disaster recovery
- Patch management and security updates
- 4 hours/month consulting included
- Infrastructure-as-code management
Enterprise
For complex environments
Best for: multi-site businesses, regulated industries, or large infrastructure teams
- Unlimited monitored services
- Full observability stack deployment
- Dedicated infrastructure engineer
- 1-hour SLA response time
- Multi-node cluster management
- AI and automation integration
- Custom Terraform/Ansible pipelines
- On-call support available
All plans are month-to-month with no long-term contracts. Includes a free initial consultation. Need project-based work? We do that too — reach out for a custom quote. Hourly consulting available at $125/hr.
Full MSP Services
Need a complete outsourced IT department? Our MSP plans cover everything — helpdesk, endpoints, user management, and infrastructure — so your team never has to think about IT.
MSP Essentials
Up to 25 users
Best for: small teams (5–25 people) wanting helpdesk + endpoint coverage
- Helpdesk support (business hours)
- Endpoint monitoring and management
- User onboarding and offboarding
- Email and domain management
- Antivirus and basic security
- Monthly reporting
MSP Business
Up to 100 users
Best for: growing businesses (25–100 people) needing full-service IT management
- Everything in Essentials, plus:
- Extended helpdesk (12-hour coverage)
- Network and firewall management
- Patch management and security hardening
- Backup and disaster recovery
- Software licensing coordination
- Quarterly business reviews
- Compliance documentation support
MSP Enterprise
100+ users or complex environments
Best for: larger teams, multi-office businesses, or compliance-heavy industries
- Everything in Business, plus:
- Dedicated account manager
- 24/7 support with SLA guarantees
- Multi-site and hybrid cloud management
- IT roadmapping and budgeting
- Vendor management and procurement
- Custom integrations and automation
- On-site support available (NY metro)
MSP plans include all infrastructure monitoring and management. Minimum 12-month agreement for MSP services. Volume discounts available for 50+ users. We take a limited number of MSP clients to ensure hands-on, senior-level service — no ticket queues, no junior techs. For larger teams or 24/7 coverage needs, we partner with trusted specialists to scale without compromising quality.
AI & RAG Deployments
Private AI systems that keep your data under your control. Choose between fully local, cloud-assisted, or hybrid architectures based on your security requirements and budget.
AI Starter
One-time deployment
Best for: businesses wanting to explore private AI with a single document set
- Local LLM setup (Ollama + LiteLLM)
- Basic RAG pipeline with your documents
- Vector database (Qdrant) configuration
- Single data source ingestion
- Internal chat interface
- Deployment documentation
- 2 hours post-deploy support
AI Professional
Setup + ongoing maintenance
Best for: professional services firms (law, finance, medical) ready for full deployment
- Everything in Starter, plus:
- Multi-source document ingestion (PDF, email, web, DB)
- Hybrid routing (local + cloud models)
- Workflow automation (n8n) with AI triggers
- Custom AI agents for your business processes
- User access controls and audit logging
- Hardware recommendations and procurement support
- Monthly tuning and performance review
AI Enterprise
For regulated industries
Best for: healthcare, financial, or government organizations with strict compliance requirements
- Everything in Professional, plus:
- Air-gapped or zero-trust deployment
- Compliance documentation (HIPAA, SOC 2, GDPR)
- Multi-department RAG with access controls
- GPU cluster design and management
- Custom model fine-tuning pipeline
- Dedicated AI infrastructure engineer
- SLA-backed uptime and support
All AI deployments include a free consultation to assess your data, security requirements, and use cases. We recommend the right architecture — not the most expensive one.
Typical packages
Most clients combine services. Here are three common setups:
Growing Team
10-person company getting serious about IT
- MSP Essentials — 10 users × $75
- Infrastructure Starter — $299/mo
Replaces: in-house IT hire (~$5,000/mo)
Professional Services Firm
15-person law or finance office with private AI
- MSP Business — 15 users × $125
- AI Professional — $299/mo ongoing
- AI setup — $7,500 one-time
Includes: full IT + private document AI
SaaS-Fatigued Startup
25-person team replacing expensive cloud tools
- Infrastructure Professional — $799/mo
- Self-hosted migration — custom quote
Typical savings: 40-60% vs cloud SaaS stack
Want to understand the value before you buy? Read our guides:
Frequently asked questions
What's included in the free consultation?
Can I switch plans later?
Do you work with businesses outside the US?
What if I need something not listed here?
Do I need to provide my own hardware?
How quickly can you get started?
Not sure which plan fits?
Book a free 30-minute consultation. We'll assess your needs and recommend the right approach — no pressure, no upsell.
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