Book a Free Consultation

Send us an email describing your project or challenge. We will schedule a 30-minute call to discuss your goals, current setup, and what a solution might look like. There is no obligation and no sales pitch, just an honest conversation about whether we are a good fit.

We respond to initial inquiries within 24 hours on business days. For active clients on managed service plans, response times depend on the plan tier, ranging from next-business-day to same-day for critical issues.

Both. We handle one-time projects like homelab builds, migrations, and infrastructure audits, as well as ongoing managed service agreements for clients who want continuous support and monitoring.

We work primarily with remote clients. Most of our infrastructure work is done through SSH, VPN, and remote management tools. For local hardware setup, we are based in the New York area and can arrange on-site visits when needed.

We treat any infrastructure details or business information you share as strictly confidential. Consultation calls are not recorded. If you need an NDA before discussing technical specifics, just ask — we're happy to sign one before any engagement begins.

It depends on scope, but as a rough guide: monitoring setup is typically 24–48 hours; infrastructure builds take 2–4 weeks; AI and RAG deployments take 2–6 weeks depending on data volume and complexity; MSP onboarding takes 1–2 weeks. We'll give you a specific timeline during the initial consultation.

For project-based work: 50% upfront, 50% on completion. Monthly plans are billed at the start of each billing period. We accept ACH bank transfer, wire transfer, and all major credit cards via invoice. Payment plans are available for larger AI deployment projects — just ask.

Yes. We have created a free IT security checklist with 25 actionable items across 5 categories. You can work through it on your own timeline and use it to identify your biggest gaps. When you are ready for help implementing the fixes, your checklist results will help us prioritize during the consultation.