Services
End-to-end IT solutions for small and mid-size businesses. We handle the technical complexity so you can focus on running your company.
Not sure which fits? Infrastructure Monitoring = we watch and manage your servers and network. Full MSP = we handle all of your IT, including your team's devices, email, helpdesk, and user management. Many clients use both.
IT Consulting & Infrastructure
Most firms outgrow their original setup without realizing it — until something breaks at the worst moment. We audit what you have, identify the gaps, and design infrastructure that handles growth, stays secure, and doesn't require a full-time engineer to maintain.
- Network architecture and optimization
- Server deployment and configuration
- Cloud migration and hybrid design
- Infrastructure audits and capacity planning
- Vendor evaluation and technology selection
Infrastructure Monitoring & Management
Downtime is expensive — and most small business outages are preventable. We watch your servers, backups, and network around the clock, catch problems before your team does, and respond fast when issues arise. You get a 99.9% uptime SLA and a single point of accountability.
- 24/7 uptime monitoring and alerting
- Automated backup and disaster recovery
- Patch management and security hardening
- Centralized monitoring, dashboards, and log management
- SLA-backed response and resolution
Self-Hosted & Private Infrastructure
SaaS bills add up fast — and every subscription is another service holding your data. We replace cloud tools with self-hosted alternatives on your own hardware, cutting recurring costs by 60–80% in most cases while keeping all your data under your direct control.
- Dedicated server virtualization and management
- Modern containerized application deployment
- Self-hosted SaaS replacements
- Private cloud and NAS solutions
- Secure remote access via VPN and tunnels
Private AI & RAG Systems
Law firms and financial advisors can't afford to send client data to OpenAI. We deploy private AI systems on your own infrastructure — RAG pipelines that search your contracts and documents, AI assistants your team can use freely, and zero bytes leaving your network. Clients see 60–75% of routine document questions answered automatically.
- On-premise AI model deployment — your hardware, your compute
- RAG pipelines — query your documents, contracts, and knowledge bases with AI
- Intelligent document search — ask questions, get answers from your own files
- Private AI assistants for customer support, internal Q&A, and research
- Document parsing and ingestion (PDF, email, web, databases)
- Air-gapped and zero-trust AI deployments for regulated industries
- Hardware planning — right-size GPU/CPU for your workload and budget
Cloud AI & Workflow Automation
Manual, repetitive work is costing your team hours every week. We build cloud AI integrations and n8n automations that handle email triage, report generation, and data extraction automatically — with hybrid routing so sensitive queries stay local and general tasks go to cost-efficient cloud models.
- Cloud AI integration (OpenAI, Anthropic, Google) with cost optimization
- Hybrid AI routing — sensitive queries stay local, general queries go to cloud
- Workflow automation with n8n (self-hosted Zapier alternative)
- AI-powered email triage, ticket classification, and auto-responses
- Automated reporting, data extraction, and summarization
- Custom chatbots and AI agents for your specific business processes
- AI-enhanced monitoring and anomaly detection
Managed Service Provider (MSP)
Hiring a full-time IT person costs $80–120K per year — before benefits. We become your entire IT department for a fraction of that: helpdesk, devices, security, infrastructure, and vendor management handled by a senior engineer who knows your setup intimately. We keep our roster small so you always reach the person who built your systems.
- Endpoint management and device provisioning
- User onboarding/offboarding and access management
- Helpdesk and technical support (tiered SLAs)
- Network management and firewall administration
- Email, DNS, and domain management
- Software licensing and vendor coordination
- Compliance documentation and security policies
- Quarterly business reviews and IT roadmapping
See real infrastructure we've built →
How we compare
Not all IT support is the same. Here is how Techneek stacks up.
| Techneek | Large MSP | DIY / Freelancer | |
|---|---|---|---|
| Direct access to senior engineer | Always | Rarely | Depends |
| Vendor lock-in | None | High | None |
| Data stays on your hardware | Yes | Rarely | If configured |
| Private AI capability | Built-in | Add-on $$ | Complex DIY |
| Infrastructure as code | Standard | Sometimes | Rare |
| Ongoing cost | From $299/mo | $500-2,000+/mo | $50-150/hr |
Not sure where to start?
Book a free 30-minute consultation. We'll assess your current setup and recommend a clear path forward.
Schedule Your Free Call